Does Online Therapy Actually Work?

The short answer is YES, online therapy is effective.

However, there are some common myths and misconceptions about online therapy. Lets discuss those why they are not true.

Myth #1: Online Therapy Is Not As Effective As Office-Based Therapy 
Fact: Online therapy is just as effective as in person

Similar to communicating online to loved ones who live far away or staying virtually connected to your career while you work from home, it is possible to develop a connection to a therapist online and receive effective virtual therapy treatments. In fact, research has found that telepath therapy can be just as effective as in-person counseling sessions. Many studies have discovered that clients who received virtual therapy had almost identical outcomes to those who received in-person therapy. Therefore, meeting a therapist online does not correlate to receiving less effective treatment. Rather, finding a therapist that is the right fit for you and understands how to help you reach your specific needs, is more important to your mental health journey.

Myth #2 I Won’t Be Able to Connect With My Therapist During Online Therapy
Fact: Therapists foster connections virtually

Many people assume that being in the same physical environment with a therapist will allow for better understanding and connection. While this can be true for some individuals, it is also common to create a deep therapeutic relationship with a therapist through video counseling or teletherapy. In fact, many people find it easier and more beneficial to connect with their therapist through an online portal, especially for those who experience social anxiety. Having therapy sessions in the comfort of your own home can provide increased relaxation and privacy, which may encourage readiness to be open and honest compared to being in spaces that are unfamiliar to you. If you struggle with social anxiety, or prefer the convenience of setting up therapy sessions from home, then online therapy could be a good fit for you. 

Myth #3 Online Therapy Is Not As Secure Or Private As In-Person Counseling 
Fact: Online therapy is secure

Therapists, social workers, counselors, and clinicians are bound by ethical codes of conduct specific to their governing body. It is a fundamental component of all mental health services, including online sessions, to practice ethically and in accordance with strict professional standards. Everything that is discussed during online therapy remains completely confidential. The therapist should also do everything they can to protect the client’s privacy. They will ensure that they are set up in a private room, away from other individuals and distractions. It is also in the control of the client to ensure they are protecting their privacy as well. Before a session, it is important to consider what steps are needed to receive the most privacy and benefits. 

Myth #4 My Insurance Won’t Cover Online Therapy 
Fact: Insurance Companies Cover Services Provided Virtually

Many mental health services have adapted to providing online services, especially during and after Covid-19 and insurance companies recognize this. If you reside in Ontario, the costs of services will not be covered by OHIP, however, many Canadian Extended Health Benefit programs and companies do offer coverage of online therapy! At CBT Wellness and Virtual Services, our services are frequently covered (or partly covered) by Insurance Companies including (but not limited to) Sunlife, Medavie Blue Cross, Greenshield, Empire, Desjardins, and Manulife. It is encouraged that you check with your insurance regarding the amount covered, percentage covered, credentials needed (MSW, RSW, RP, RD, ND), and renewal dates when researching online therapy options. This information and additional details are often found on the website of your insurance provider or by contacting the insurance company directly. 

Do you have questions or concerns regarding virtual services? Our admin team and our skilled clinicians are here to help and are happy to answer any questions you might have. Reach out today!

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